Hydratec Inc.

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Ribbon/Toolbar (Software) Button Function Error Type Description
Ribbon/Toolbar (Software) Button Function Error Type Description
Card 814 View Launching HydraCAD (AutoCAD Based) None None None

Using the crosshairs/pickbox to hover over an elevated HydraPIPE does not show the values for it.  User cannot see the START Z, END Z or any other properties

Card 812 View HydraCALC (Standalone) None None None

The copy/paste for HydraCALC and HydraLIST issues was a WebRoot issue

Card 811 View Couplings (AutoCAD Based) Insert Couplings None None

Pipe Diameter does not get adjusted. New pipe not sized.

Card 810 View Couplings (AutoCAD Based) Insert Couplings None Error: Bad Argument Type: Lentityp Nil

Error: bad argument type: lentityp nil

Card 809 View HydraLIST (Standalone) Process None None

When I process a Stocklist the HVUF display doesn't look good.  The printer displayed is not the one I want.

Card 808 View Sprinklers (AutoCAD Based) FSC Setup None Unhandled Exception

When trying to insert a newly defined Flexible Sprinkler Connection, an unhandled exception dialog box appears.

Card 807 View Sprinklers (AutoCAD Based) FSC Setup None Unhandled Exception

When trying to open the dialogue box to define a Flexible Sprinkler connection, the following message box error appears. 

Could not find file; FSC-INSERTDEFLINE.txt

Card 806 View HydraCALC (Revit Based) None None Runtime Error

Calculation process stops at Step 1a.4, then runtime error 13, Type Mismatch

Card 805 View HydraLIST (Standalone) Process None Runtime Error

Runtime Error 3167. Error message: Record has been deleted

Card 804 View HydraCALC (Standalone) Insert Fittings Name File To Load Paths And Dirs.

After running an update to 50.54, user is getting this error when trying to add a fitting by right-clicking the fittings cell, a dialog box pops up saying,  May happen with Pipe Schedule and adding a Pump as well.

File to load paths and Dirs.(AND STRING CONVERSION)
CommandLine... yadda yadda yadda

Card 803 View 3D Modeling (AutoCAD Based) Show System Model None Fatal Error

When attempting to 'Show Fittings' (SHF command), user gets an AutoCAD Fatal Error.

Create 3D Model causes a fatal error

 Or no error at all.  Autocad freezes then crashes without an error other than the AutoCAD Error Report

A software problem has caused AutoCAD to close unexpectedly

Card 802 View All (Revit Based) Open None External Tools - Duplicated Addinid

Failed to initialize the add-in "HydraTools" 

Card 801 View HydraCAD (Revit Based) Add Device None None

The Valve Selector is not displaying properly on 4K monitors (menu items and minimize/maximize/close buttons are not showing up, text and graphics are scaled incorrectly, general look and feel does not match the documentation, etc.).

Card 800 View All products (Security and Licensing) None None Ff60 Or Ff3 Or Rh60 Or Rsn60 Or Rl60

Hydratec Security Lock Error

  •      Driver Defective. Uninstall, then reinstall the Sentinel Driver. (FF60).
  •      No hardware lock. Make sure your hardware lock is firmly attached to a working port. (FF3).
  •      If using a Hardware lock: Bad hardware lock found. Unable to read it properly. (RH60) (RSN60)

For example:

Card 798 View HydraBID (Standalone) Open None None

when picking New Take Off Sheet

Card 797 View HydraCALC (Revit Based) Calculation Process Continue Unhandled Exception

When picking the continue button one gets an error message

"Unhandled Exception...

Item has already been added.  Key in Dictionary. 'a number' Key being added: 'same number'

Card 796 View HydraCALC (Revit Based) None None Bad Location Of K-Factor

Bad location of K-Factor

Card 795 View HydraCAD (Revit Based) Spacing and Layout Select 0

 

Card 463 View Launching HydraCAD (AutoCAD Based) None None None

1. Missing profile 2. Bad registry entry 3. User does not have Admin privileges Unable to find profile Installation Acad 2015~

Card 260 View Launching HydraCAD (AutoCAD Based) None None Security Error

When opening HydraCAD, you only receive this error message and not a HydraKEY error with the golden X.  If you receive a HydraKEY error, search for the linked HydraCARD in that message box as it takes priority.

 

Security Error: One of the following conditions is possible

HydraCAD is unable to function under these conditions.

  • Lock database needs updating in HydraKEY
  • Accounting flag on your account
  • Hardware lock not plugged in
  • Extra ACAD.RX file found in folder in Support File Search Path
  • Sentinel driver is missing
  • InstallPath registry item set to wrong drive

After AutoCAD opens, press F2 to view the command prompt, see if the text below appears.  If yes, see solution 1.

Could not find file HCAD_ENV.INI

Is 2024; error: no function definition: PRINTEM

 

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