Hydratec Inc.

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Standalone HydraLIST (Location)

Button: Process Function: Print Reports

Description:

While trying to process a job you get this error;

 

Processing Reports, Writing .HLPF file > Total page count: 1

The VSPrinter control is emptly (no document to translate).  Please close the PDF file before processing

Solutions:

Cause:

No Windows default printer has been set

Solution:

Using the Windows Control Panel, set the Let Windows manage my default printer to off. Then set your default printer to a 8.5x11 printer or PDF writer.


NOTE:  If using a virtual desktop, make sure both the host computer and the virtual computer BOTH have printers set as their default printer.

This error was created when the host computer didn't have a default printer set.

Updated: Dec. 29, 2025, 11:28 a.m. Created: July 19, 2023, 3:09 p.m.