Hydratec Inc.

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Ribbon/Toolbar (software) Button Function Error Type Description
Ribbon/Toolbar (software) Button Function Error Type Description
Card 1480 View Hydratec Authorization Manager (HAM) (Security and Licensing) None None None

If experiencing an issue with your license please contact support at:

(603) 434-0502
Support@HydraCAD.com

Card 1479 View Hardware Lock (Security and Licensing) None None None

If experiencing an issue with your physical hardware lock please contact support at:

(603) 434-0502
Support@HydraCAD.com

Card 932 View HydraKEY (Security and Licensing) None None Security Error

Server Replied:
No matching serial number was found in the database

 

Server Replied:

BAD;32503680000


Server Replied:

“An error has occurred and the activation could not be completed. Please contact customer support for further information.” 


Card 1475 View Display (AutoCAD Based) None None Bad Argument

Trying the DDL command gives the error; 

Usage: (acad_strlsort <list of strings>)

Error bad argument type: consp nil



Card 1474 View 3D Modeling (AutoCAD Based) S3D - Raise to 3D None Error During Load

When raising to 3D, you get the error message, "Error loading the Error GUI has occurred.  How ironic."


The drawing will raise to 3D, but you won't see the error dialog window.

Trying the Show Model Errors command (SME) produces the same error

Card 1478 View View (Revit Based) Floor Plan None None

Pipe fittings in certain views were grayed out and could not be selected, making it impossible to edit or work with them.


Card 1206 View Calculations (AutoCAD Based) Start Autocalcs None Freezes

When running the AutoCALC process, it hangs at step 2.4e "Re-Loading Calculated Data - AutoPeaking Data"

May also happen around steps 2.3, 2.4a, 2.4b, 2.4c, and 2.4d

 

 

Card 1441 View Installation (Revit Based) None None None

Using HydraCAD buttons cause errors like Loading Shared Parameters for Pipes Failed....


Card 1477 View Launching HydraCAD (AutoCAD Based) None None None

Windows 11 Smart App Control is blocking HCADLoader.arx because Windows says it cannot confirm who published the file. HydraCAD then gives Security Error and fails to load its functions. 

Card 1471 View Sprinklers (AutoCAD Based) Select Sprinkler Choose Head Symbol Crash

When setting up a new head, the dialog that displays the head symbols to be selected appears, is empty, and then drawing crashes,



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