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Ribbon/Toolbar (software) Button Function Error Type Description
Ribbon/Toolbar (software) Button Function Error Type Description
Card 1476 View Installation (AutoCAD Based) None None None

During the HydraCAD install, you get an error saying, "InstallShield Wizard - Unable to find HKEY_CLASSES_ROOT\.DWG registry key.  You may need to repair AutoCAD or reinstall it



Card 463 View Launching HydraCAD (AutoCAD Based) None None None

1. Missing profile 2. Bad registry entry 3. User does not have Admin privileges Unable to find profile Installation Acad 2015~

Card 1153 View Persistent Model (AutoCAD Based) Navis Model None None

When importing a Persistent Model into Revizto, none of the riser nipples are visible

Card 907 View Installation (AutoCAD Based) None None Registry Problem

During the install of HydraCAD V56/57/58, the user is greeted with the message below.  Following the both sets of instructions of opening and closing AutoCAD, and running a repair of AutoCAD do not make a difference.  You'll still get the error message.

V56 = R23.X
V57 = R24.X
V58 = R25.X

V57 install will say;

Neither AutoCAD 2021, 2022, 2023 nor 2024 found (missing registry key:

HKEY_CURRENT_USER\Software\Autodesk\AutoCAD\R24.X).

Please install it before re-running this install

 

 

Card 260 View Launching HydraCAD (AutoCAD Based) None None Security Error

When opening HydraCAD, you only receive this error message and not a HydraKEY error with the golden X.  If you receive a HydraKEY error, search for the linked HydraCARD in that message box as it takes priority.

 

Security Error: One of the following conditions is possible

HydraCAD is unable to function under these conditions.

  • Lock database needs updating in HydraKEY
  • Accounting flag on your account
  • Hardware lock not plugged in
  • Extra ACAD.RX file found in folder in Support File Search Path
  • Sentinel driver is missing
  • InstallPath registry item set to wrong drive

After AutoCAD opens, press F2 to view the command prompt, see if the text below appears.  If yes, see solution 1.

Could not find file HCAD_ENV.INI

Is 2024; error: no function definition: PRINTEM

 

Card 1473 View Listing (AutoCAD Based) Start Autolist Freezes Crash

When the OK button is clicked from the AutoLIST Setup window, it'll either hang/freeze or crash with a Fatal Error


Unhandled e0434352h Exception at 25CE17Ah

Card 1472 View 3D Modeling (AutoCAD Based) Show Fittings None Freezes

When raising to 3D, the drawing hangs.  On the progress bar at the bottom, it may be stuck at, "Creating entry for mains database"


If you turn off the Show Fittings in Model option found in the 3D Modeling Settings window (3MO command), it likely will create a model.



The only option is to End Task AutoCAD to stop the process.

Card 1470 View HydraCALC Sizer (Standalone) Open None Security Error

When attempting to open HydraCALC Sizer, you get this error;


Error:260:0:0

"Well this is new, not sure what's happening with your hardware lock, please get a current 'fix file' from Hydratec"

Card 389 View 3D Modeling (AutoCAD Based) Show System Model None None

Upon starting the Show 3D command (S3D) the drawing immediately switches to SE isometric, reports no errors but no 3D piping is visible.  Even newly drawn pipe won't elevate.

Drawing successfully elevated to 3D. No errors were found

Related HydraCARD: #853

https://hydracards.hydratecinc.com/cards/card-853

Card 165 View Listing (AutoCAD Based) Start Autolist None Dao Error

Call from AutoList::AddLineItemsToDatabase DAO Error changes requested to table not successful - create duplicate values in the index, primary key.... The line it failed to write is logged in C:\HES\TEMP\DAOUpdateError.txt Also: DAO Server Error RSU Update Call from Autolist DAO Error

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